Politique d’expédition
SHIPPING POLICY
Last updated: June 2026
Shipping Destinations
We currently ship to:
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United Kingdom
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Australia
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New Zealand
We may expand our shipping destinations in the future.
Shipping Costs
We offer FREE shipping on all orders.
No additional shipping fees will be charged at checkout unless otherwise clearly stated before payment.
Order Processing
Orders are processed within 1 to 3 business days after payment confirmation.
Please note that orders are not processed on weekends or public holidays.
Delivery Times
Estimated delivery times are:
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United Kingdom: 7–15 business days
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Australia: 7–15 business days
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New Zealand: 7–15 business days
Delivery times are estimates only and may vary depending on carrier operations, customs processing, weather conditions, peak seasons, or other circumstances beyond our control.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing a tracking number.
Tracking information may take several days to become active after shipment.
Delayed Deliveries
While we strive to deliver all orders within the estimated timeframe, delays may occasionally occur due to factors beyond our control.
In such cases, we appreciate your patience and recommend monitoring your tracking information regularly.
Lost, Damaged, or Incorrect Orders
If your package is lost, damaged during transit, or if you receive the wrong item, please contact us at:
We will investigate the issue and, where appropriate, offer a replacement or refund.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect address is provided and the order cannot be delivered, additional shipping fees may apply for reshipment.
Customs and Import Duties
For most orders shipped to the United Kingdom, Australia, and New Zealand, taxes and duties are handled according to local regulations.
Any applicable customs fees imposed by local authorities remain the responsibility of the customer.
Contact
For any shipping-related questions, please contact: