Terms of sale
TERMS AND CONDITIONS OF SALE
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Purpose
These Terms and Conditions of Sale govern all purchases made through the website:
The website is operated by:
Frelsi
Owner:
Julien Picot
Business Structure:
Sole Proprietorship (Micro-Entrepreneur)
Registered Address:
60 Rue François 1er
75008 Paris
France
Email:
contact@frelsiboutique.com
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Products
The products offered for sale on this website include various consumer accessories and related products supplied by third-party manufacturers and suppliers.
The essential characteristics of each product are described on the corresponding product page.
Product images are provided for illustrative purposes only and may differ slightly from the actual product received.
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Pricing
All prices displayed on the website are shown in the applicable local currency based on the customer's location.
Prices include applicable taxes where required by law unless otherwise stated.
Shipping fees, where applicable, are displayed before the customer completes the checkout process.
Frelsi reserves the right to modify prices at any time. However, products will be invoiced based on the price displayed at the time the order is placed.
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Orders
Orders are placed directly through the website.
An order becomes final only after full payment has been successfully received and confirmed.
Frelsi reserves the right to refuse, cancel, or limit any order in the event of:
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A dispute with the customer
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Suspected fraud
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Pricing errors
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Product unavailability
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Violation of these Terms and Conditions
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Payment
Payment must be made in full at the time of purchase.
Accepted payment methods may include:
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Visa
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Mastercard
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American Express
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PayPal
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Apple Pay
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Google Pay
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Shop Pay
All payments are securely processed through Shopify and its authorized payment providers.
Frelsi does not store customers' full payment details.
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Shipping and Delivery
Shipping conditions, estimated delivery times, shipping costs, and carrier information are detailed in our Shipping Policy available on the website.
Delivery times are estimates only and are not guaranteed.
Frelsi shall not be liable for delays caused by customs procedures, shipping carriers, weather events, or circumstances beyond our reasonable control.
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Returns and Cancellation Rights
Customers may be entitled to cancellation and return rights under applicable consumer protection laws.
The procedures and conditions governing returns, exchanges, cancellations, and refunds are detailed in our Refund Policy available on the website.
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Consumer Guarantees and Product Warranty
Nothing in these Terms excludes any mandatory consumer rights provided under applicable laws.
Customers located in Australia, New Zealand, the United Kingdom, or other jurisdictions may benefit from statutory consumer guarantees that cannot be excluded by law.
Where applicable, products are covered by legal guarantees relating to defects, faults, or non-conformity.
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Limitation of Liability
Frelsi shall not be liable for damages resulting from improper use, misuse, negligence, unauthorized modifications, or failure to follow product instructions.
Frelsi shall not be liable for delays or failures caused by events beyond its reasonable control, including but not limited to:
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Natural disasters
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Strikes
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Supply chain disruptions
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Transportation interruptions
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Government restrictions
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Internet or platform outages
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Privacy
Personal information collected through the website is processed in accordance with our Privacy Policy.
By placing an order, customers acknowledge and agree to the collection and processing of their personal information as described in our Privacy Policy.
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Intellectual Property
All content available on this website, including but not limited to:
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Text
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Images
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Logos
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Graphics
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Product descriptions
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Videos
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Website design
is protected by intellectual property laws and remains the exclusive property of Frelsi unless otherwise stated.
Any unauthorized use, reproduction, distribution, or modification is strictly prohibited.
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Legal Capacity
By placing an order, customers confirm that:
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They are at least 16 years old;
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They have the legal capacity to enter into binding agreements;
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They are authorized to use the selected payment method.
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Governing Law and Disputes
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of France.
Nothing in these Terms shall affect any mandatory rights available under the consumer protection laws of Australia, New Zealand, the United Kingdom, or any other jurisdiction where such rights cannot legally be excluded.
In the event of a dispute, both parties agree to seek an amicable resolution before initiating legal proceedings.
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Alternative Dispute Resolution
Where required by applicable law, customers may have access to alternative dispute resolution procedures or consumer mediation services.
Customers may contact Frelsi directly at:
to seek assistance before initiating any formal dispute resolution process.