Refund policy
REFUND POLICY
Last updated: June 2026
60-Day Money Back Guarantee
We offer a 60-day return policy. This means you have 60 days after receiving your order to request a return.
Return Eligibility
To be eligible for a return, the item must:
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Be in its original condition
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Not be damaged due to misuse
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Include all original accessories and packaging where applicable
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Be accompanied by proof of purchase
To start a return request, please contact us at:
Returns sent without prior authorization may not be accepted.
Return Address
If your return is approved, return instructions will be provided by our customer support team.
Please do not send products back without contacting us first.
Damaged, Defective or Incorrect Items
Please inspect your order upon delivery.
If you receive:
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A damaged item
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A defective item
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An incorrect item
please contact us within 7 days of delivery at:
We may request photos or videos to verify the issue.
Once approved, we will offer either:
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A replacement product
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A partial refund
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A full refund
depending on the circumstances.
Non-Returnable Items
The following items cannot be returned:
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Personalized or custom-made products
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Gift cards
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Perishable goods
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Products that have been used excessively or intentionally damaged by the customer
Exchanges
We currently do not offer direct exchanges.
If you would like a different item, please return the original item (if eligible) and place a new order.
Refund Process
Once your return has been received and inspected, we will notify you of the outcome.
If approved, your refund will be issued to your original payment method.
Refunds are typically processed within 5–10 business days, depending on your payment provider.
Late or Missing Refunds
If you have not received your refund after 15 business days from approval, please contact us at:
Order Cancellation
Orders may be cancelled before shipment.
Once an order has been processed or shipped, cancellation may no longer be possible and the standard return procedure will apply.
Contact
For any questions regarding returns or refunds, please contact: